"Your ability to grasp family business situations and conflicts and identify them to family members helps us realize what we myust do for the business and the family. You are effective at getting the stakeholders to embrace your recommendations for implementing change by organizing tactics, furnishing examples and leading exercises...and showing people how they are currently communicating and how to improve their communication." Larry Schumacher  President and CEO  Northwestern Business College

"It was very useful to learn about meetings and boundaries. How meetings should be scheduled and having the appropriate people in the appropriate meeting discussing appropriate topics." President Family Business Owner

"Your ability to identify the root cause of problems and identify cures is your strongest unique ability. Your use of exercises to correct conditions without revealing in advance the significance of the results, then afterwards, revealing to us what these exercises told you about us is very effective." Lyle Ehlers President Boller Construction company

"I never realized how much time it takes to really get to the bottom of a complex situation. You have to put so much meat on the bone and you can't get to that without taking the time to talk it out and be listened to. Kay provides the structure to do that and encourages us all to take the time to listen. A tremendous amount of insight and respect comes out of doing that." Mike Stopka President and CEO Design Toscano

"Your calm and centered presence helped us keep on target. What became clear in this meeting very quickly is that our original CED succession plan led us down a wrong path and it won't work.. . . . I count on you for helping me to evaluate people at the firm. You know how to present difficult information and have it received without it intimidating the person. You have great organizational skills and have developed an excellent group of professional people to assist in a transition. . . . . You are very good at identifying paradigms that need to shift and shifting our culture in a more positive direction.: Kathy Cheevers CEO Cheevers, Inc.

"We are talking again! A lot of issues I perceive are the same issues others perceive. We are just completely different people who view things completely differently. Instead of discussing our differences, we were just going our separate ways. Now we're on a path to make things more harmonious." CEO Family business owner

"Having an outside consultant makes the meeting more productive. Takes the emotion out of it and turns it into problem-solving instead of just complaining about each other. usin" Next Generation Leader Family Owned Business

"I've enjoyed the last days on many levels. First, the level of comfort I feel with this group is different from any other group of people I know. I like the information we learned and it will help my organization and the people reduce strain, distress, and anger--all those destructive emotions that get in the way of being a productive team." Family Business Owner Retreat Participant

"Usually I don't have preconceived ideas of what the retreat will be like. I didn't like the book you had us read. However, after being here I found it tremendously interesting. Part of the process is to listen; just verbalizing what you are thinking, is so helpful. We have no one else to talk to as Presidents. Listening is important--the "action" is listening. It was nice to have a local retreat in Chicago--one of the greatest cities in the world."

"The assignment helped me immensely because it helped me see what I was doing. I thought I really had a handle on it, but when you are talking and people are giving you feedback it helps me realize what the real situation is. I come away empowered by knowing what my real issue is. You enlightened and empower me. You don't know the impact you've made on my life."